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Knowledge Base Content (articles)
Orange Satellite with Nordnet (Belgium)
Installation
[VIDEO] Pointing aid K1 Satellite Kit
Where should you place your satellite dish ?
Install the K1 Satellite Kit
Recover your satellite pointing data
Retrieve your activation key
Mount F connector
Usage
Understand the latency associated with satellite transmission
Optimise your satellite connection
Where should the NordnetBox be placed for the best Wi-Fi connection ?
Configure the Wi-Fi connection
Where can you find your Wi-Fi network key (WPA)?
NordnetBox Emotion - Manage Wi-Fi settings
Extend Wi-Fi throughout your home
NordnetBox Emotion - Alternative to fixed IP: Setting up Dynamic DNS (DynDNS)
NordnetBox Emotion - Manage a port opening
NordnetBox Emotion: Configure your demilitarised zone (DMZ)
NordnetBox Emotion - Configure your IP camera
NordnetBox Emotion: Filter devices that connect via Wi-Fi (MAC address filtering)
Install a VPN server
Connect a device to your NordnetBox via PLC boxes
YouTube: Disable automatic launch of suggested videos
Troubleshooting
Status of your services
Check the quality of the satellite installation in the Customer Area (K1 KIT)
Send us photos of your satellite installation
Satellite subscription activation problem
Satellite connection not working
No access to the modem’s graphical interface
Slow satellite connection
Wi-Fi connection not working
Wi-Fi connection unstable
Optimise the use of video-on-demand platforms
Videoconferencing: Pauses in video, pixelated image, choppy sound
Restoring the NordnetBox default settings (reset)
Finding the MAC address of a device
Administrative management
Change your bank details
Can I change my direct debit date?
Edit your contact details
Where can you find the commitment period end date?
[1361] Cancel an Internet access package
[1497 ] Understand the first monthly bill for Orange Satellite with Nordnet
[1542] Understand the bill you receive when subscribing to Orange Satellite with Nordnet
[1008] Pay an outstanding bill
I have forgotten my login details (e-mail inbox, Customer Area, etc.). What should I do?