Our teams provide 24/7 monitoring of the status of your connection services, IP telephony, TV, etc. If an anomaly is detected on any equipment and/or services that may affect other local users, you will be automatically informed in your Customer Area.
In the event of scheduled maintenance or in certain other cases, Nordnet will also provide you with direct communication by text message and/or e-mail, using the contact details provided in your Customer Area.
N.B.: We urge you to check (and change if necessary) your contact preferences directly in your Customer Area, in My account > Contact preferences.
